1. Information We Collect

Personal Information

Maki & Sons may collect personal information such as your name, email address, phone number, property address, and payment details when you contact us, request a quote, or book our services.

Device and Usage Data

We may automatically collect information about how you use our website, including IP address, browser type, device information, and pages visited to help improve our services and website performance.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, remember preferences, and analyse website traffic. You can manage cookie settings through your browser.

2. How We Use Your Information

We use your information to provide and improve our plumbing and property maintenance services, including:

Service Delivery

To respond to enquiries, schedule appointments, provide quotes, and complete requested services.

Customer Support

To communicate with you regarding bookings, support requests, and ongoing projects.

Website Improvement

To monitor website performance and improve user experience.

Security & Fraud Prevention

To help protect our business, customers, and website from fraudulent or suspicious activity.

3. Data Sharing and Disclosure

Maki & Sons does not sell or rent your personal information to third parties.

However, we may share information under the following circumstances:

Service Providers

We may work with trusted third-party providers for services such as website hosting, payment processing, analytics, or customer support.

Legal Requirements

We may disclose information if required by law or to comply with legal obligations.

Business Transfers

If Maki & Sons undergoes a business transfer, merger, or acquisition, customer information may be transferred as part of the business assets.

4. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. However, no online system can guarantee complete security.

5. Your Data Rights

You may have the following rights regarding your personal data:

Access

Request access to the information we hold about you.

Correction

Request corrections to inaccurate or incomplete information.

Deletion

Request deletion of your personal data where legally applicable.

Marketing Opt-Out

You may opt out of marketing communications at any time.

6. Third-Party Links

Our website may contain links to third-party websites or services. Maki & Sons is not responsible for the privacy practices or content of external websites.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

Maki & Sons may update this Privacy Policy from time to time. Any updates will be posted on this page along with the revised update date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us directly.

Maki & Sons

Plumbing & Property Maintenance Services
London, United Kingdom

Email: info@makiandsons.co.uk
Phone: [Insert Phone Number]

By using our website or services, you agree to the terms outlined in this Privacy Policy.